Boost Your Leadership, Communication and Performance

Receive a weekly boost to your leadership, public speaking, communication with ”Peter’s Power-Ups” Weekly Videos.

The videos just started being broadcast – once per week, for up to 50 weeks. The series include:

  • Gifted Leadership Series I – Bring Out Your Talents and Gifts as a Leader, and the gifts and talents of your followers, and
  • Authentic Speaking Series I – Connect, Influence and Persuade people with genuine and powerful public speaking and communication principles.

Each series is around 75 cents per day (less if you can claim for tax). You won’t even have to miss out on a Coke or Coffee each day for that amount. Even one idea that you receive from these videos will be worth much more than the 80% of painful learning and development you tolerate elsewhere. But I’ll provide you with many hundreds of ideas and principles that you can apply to help you grow as a professional, as a communicator, as a leader and as a person.

Visit http://www.lamplighter.com.au/viewStory/Video+Seminars for further information and to subscribe.

Thank you to those of you already subscribing. I welcome your comments and requests any time.

To any North American subscribers: Don’t worry, my accent is perfectly understandable – probably more than Hugh Jackman, and you watch him all the time :)

Cheers!

Peter McLean

The Ontology of Leadership – On Being a Leader

Here’s a light and fluffy piece for a Friday:

Leaders have to consider their own self-identity in the formation of their leadership. Too often their self-identity is shaped by being ‘a leader’, rather than their own identity shaping their leadership. Thus, the engineer becomes the ‘CEO’ and now identifies and congregates with CEOs, rather than engineers. The teacher becomes a ‘school administrator’ and identifies himself or herself as such. The lawyer becomes a ‘Managing Partner’ and considerations of self centre on their identification with ‘leadership’ roles, responsibilities and relationships.

A deeper level of consideration is that of the ontological expression of a leader. [Ontology is the study of the nature of being - originating in philosophy, metaphysics and particularly theology (and has been misappropriated by the IT world, which sometimes displays a fundamental misunderstanding of the English language. If you're in IT, feel free to write and I'll clarify where you went wrong.)] What is your being? How is it defined, shaped and externalised? How does this relate to, and how is it expressed – through actions, words and relationship – in and through, your leadership?

The fact that many people define their being in terms of their profession is an indication of how mixed up we are in terms of our own personhood. Are you a lawyer, or are you a human being? (They’re not always mutually exclusive.) Are you a shift worker, or a father? Are you a politician, or someone driven to help others? (Again, not necessarily mutually exclusive.)

In terms of your leadership: Are you the CEO, or are you a person with a family, beliefs, preferences; someone who was brought up as a hard worker devoted to seeing things work well and to service within and without the family, who now works to ensure that people within your company and clients without are provided for and can enjoy the fruits of your collective labours?

Two of the fundamental questions of ontology are: 1) What is the fundamental essence of a thing? and 2) What is that thing’s relationship to other things?

Thus, for leaders, the question is: 1) What is your fundamental essence? and 2) What is your relationship to the world, people, concepts, systems and things around you?

The problem with identifying oneself solely as a leader is that you are a ‘leader’ in only one context, limited by time and space and by definition. Hence: Barack Obama is President – of the federal government of the United States of America, for a few years, in a limited fashion. He’s not my president. He’s not the President for billions of people around the world. If he thinks of himself – of his being – merely as “The President” his own self-identity becomes shallow and is limited to a particular narrow set of circumstances and relationships. However, if he considers himself as a product of his mother and of his father’s predilections, if he considers himself as a person in relation to others, if he considers himself as an agent setting about completing a personal agenda in relation to the rest of the world, as a father himself and so on, then he has a better perspective that will ultimately produce more rounded and more effective leadership.

Under the former situation, when someone ceases to be a ‘leader’, suddenly their world drops around them. They are lost and have a complete lack of fulfilment in their lives, because their very concept of their being so revolved around their position that they no longer understand their own fundamental essence.

This is one of the reasons why when teaching people to communicate, I created ‘Authentic Speaking’. One must be genuinely oneself, expressing towards and with other persons in relation to oneself. I created ‘Gifted Leadership’ with the same underlying principle: leadership is the expression of oneself – one’s gifts, talents, skills, values, history, baggage, everything – in relation to others in order to draw out their gifts and accomplish together a predetermined and determined goal. Business becomes the intersection of people, process and product in relation with one another and an external environment.

One must consider the vital essence, relation and attenuation of a ‘thing’ in order to truly understand it. How does it act in and of itself and how does it act in relation to other things? For the ancient Greeks, the perfection of this lay in their concept of divinity as something totally unchanging that must therefore, by definition, be removed from interaction with corrupt physical reality – it is ‘above’ the ‘physis’, which is that which changes in nature. That is why the study of the divine was ‘metaphysics’ = above nature.

Unfortunately, this is many a person’s view of leadership: leadership is ‘above’ the changing, rather dirty masses. The ‘leader’ is unchanging in his or her resoluteness and directs from afar. It’s an abysmal model, for it denies the reality of those people as human beings acting in their environment, according to their driving internal needs to be in relation to the world around them.

Being a leader should, rather, be about the expression of yourself in and through the actions you take, ideas you communicate, and communities you create, expressed through the individuals, teams and groups through whom and with whom you interact, that seek to achieve a shared and ultimately rewarding and praiseworthy goal.

Untangling your self-identity, deconstructing and then reconstructing your being – that is, conducting an ontological study of you – is necessary to see how and why you react in response to the world around you, why you do what you do, why you feel what you feel. It is vital in order to truly see how you may have been misdirected and may be walking on a path that leads you away from your integrity and personhood to being something that you do not want. It is also vital to acting in a way that more genuinely creates the results, the leadership and the life you desire.

Your leadership is only a part of your being, not the sum total. Don’t be defined by it, define it.

Who, and what, are you?

New Video Seminar Series

I’m announcing a new development opportunity that I believe will benefit anyone and everyone. I don’t harangue people with endless sales pitches on useless products. I provide high level consulting, coaching and development opportunities for clients and have no intention of turning away from the integrity and “class” that I’ve demonstrated through the years, but this announcement is about an addition to our services that will be available around the world 24/7 via the internet.

I’ve created several online video seminar series to help people grow as leaders, as communicators and as individuals. These are based on my original doctrinal research, my years of consulting and executive coaching and my studies and business experiences across more than two and half decades on three continents.

Each series is centred on the themes of leadership, communication and performance. Up to 50 five-minute videos will be delivered straight to your inbox every week throughout the year. That’s just enough length for the modern attention span and our busy schedules. View them anywhere, any time, on any device, until the internet expires.

The Different Series Are:

  1. Gifted Leadership: Bring out your gifts and talents and those of the people around you to create extraordinary performance – all while actually enjoying what you do. Lead in your business, family and community. Topics include: Your Driving Leadership Purpose™. What are your Deepest Gifts? Developing High Performance. Strategic use of your gifts. Leading the ‘Unleadable’. Learning from great leaders. Being ‘in the zone’. Collaboration. Communication. And much more…
  2. Authentic Speaking: Be a persuasive and inspiring communicator who leads others to great results. Communicate in a genuine way that truly connects with people, in all kinds of situations. Topics include: The 3 Cs of Authentic Speaking®. Connecting with your audience. Speaking to persuade. Building Confidence. Overcoming fears. Building Presence. Using powerful narratives. Avoiding ‘Death by PowerPoint’. Object Lessons. Great speaking models. Commanding the room. Integrity. The heart of the message. Power vocabulary. And much more…
  3. Professional Service and Sales: What do clients really need and want? How do you connect with your clients to build greater professional relationships and more business for the both of you? Topics include: What clients want. What you have to offer. Being proactive. Nurturing clients. First impressions. Power questions. The Commitment Matrix™. Negotiation. Marketing analyses. Time management. And more…

These will be relaxed, enjoyable and informative videos, set in my home office. No fancy graphics. No fluff or fads. Just pure content that will actually make a difference.

Why am I doing this? We are all so busy these days. I often talk with people who say, “I’d love to come to a workshop or have you come to my firm, but there just isn’t time.” Well, this is as flexible as you can get and presents a low level of investment for great return. If you’ve already been a client of mine, or have been to one of my workshops, you will still find great value and new ideas, or  old gems that you had forgotten. If you’re new to my services, this will provide you with a wealth of practical ideas and insights that will help you. Don’t worry: you can still hire me or attend a workshop to gain more value.

Your Investment: Each series only costs $250. To be frank, just ONE idea that helps you would be worth 20-1000 times that. I’ll give you hundreds. There’s no excuse not to sign up.

Early Bird Discounts: Pay only $200 (get $50 off) if you buy by April 25, 2013 (Australian ANZAC Day). If you can claim your expense on your taxes, it may cost you as little as $108 dollars over the year – that’s less than 30 cents a day. You couldn’t buy water with that money, or even air! (Make sure you choose ‘early bird’ in the course option while the offer lasts.)

Further Discounts: If you refer a friend or colleague who subscribes before June 1, I’ll give you $25 credit per referral, for use towards other video series, workshops or consultations. Sign up 10 or more friends or colleagues and I’ll give you $350 credit towards any video series, workplace profiling, workshop or consultation. Just make sure they mention your name when registering.

Fair Use: I am happy for you to personally show a sample of a video to others and of course you should use the ideas in your own work and development, but note that this is all my original IP. I am trusting you to keep your video links private and to respect copyright. They cannot be shared, tweeted, facebooked, or otherwise published in any way to other people. I don’t want to have to restrict your access. Besides, the lawyers in my family would have a field day and they have enough work already.

When: The videos will commence broadcasting in early May. They will arrive at the start of the day (West Australian time) once per week. Each series will be broadcast on a different day of the week.

Make A Request: The first set of video series will start in May of 2013 (further series will follow in time). Although each series is fully planned out, I want to provide some flexibility and responsiveness, so the episodes will not all be filmed right away. As a founding subscriber, if you have a request for specific topics or questions you’d like addressed or answered under the series’ theme, then send it through. If I think many of the subscribers will be interested, I’ll include an episode on your topic.

To buy, simply visit our website now at http://www.lamplighter.com.au/viewStory/Video+Seminars and click on ‘Buy Now’ for the relevant series.

If you would like to sign up for more than one series, simply return to the website after buying and order more.

Here is the series information if you don’t want to visit the website yet:

THE ONLINE VIDEO SEMINAR SERIES – Starting May 2013

Gifted Leadership Video Seminar Series I. 40 online videos on the most important skill you can build: your leadership. Learn how to use your gifts to bring out the gifts of others for high performance.

Topics include: Your Driving Leadership Purpose™. What are your Deepest Gifts? Developing High Performance. Strategic use of your gifts. Leading the ‘Unleadable’. Learning from great leaders. Being ‘in the zone’. Collaboration. Communication. And much more…

EARLY BIRD deadline: April 25, 2013

Authentic Speaking Video Seminar Series I. 50 online videos delivered straight to your inbox every week throughout the year. Each video has 5 minutes of great information, tips and boosts to your speaking and communication – just enough for the modern attention span! Become a more powerful and authentic speaker.

Topics include: The 3 Cs of Authentic Speaking®. Connecting with your audience. Speaking to persuade. Building Confidence. Overcoming fears. Building Presence. Using powerful narratives. Avoiding ‘Death by PowerPoint’. Object Lessons. Great speaking models. Commanding the room. Integrity. The heart of the message. Power vocabulary. And much more…

EARLY BIRD deadline: April 25, 2013

Professional Services Client Relationships & Sales. 40 videos for professional services providers, based on our research and work improving customer service and sales for professional services firms: what clients really want, how to connect with your clients, how to provide great services, keeping up with fees.

Topics include: What clients want. What you have to offer. Being proactive. Nurturing clients. First impressions. Power questions. The Commitment Matrix™. Negotiation. Marketing analyses. Time management. And more…

EARLY BIRD deadline: April 25, 2013

Don’t wait. Buy now and be part of the founding subscribers. You won’t regret it.

Visit at http://www.lamplighter.com.au/viewStory/Video+Seminars, scroll down the page and click on ‘Buy Now’ to make your choice(s).

Please note: There are NO refunds, but we will happily resend any lost links.

All material Copyright 2013 Peter J. McLean

Email me or contact me through the blog if you have any queries .

If You’re Not Passionate About Your Work…

English: en:Julie Bishop, Deputy Leader of the...

I met with the Honourable Ms Julie Bishop shortly before Christmas. She is the current Australian Federal Opposition Deputy Leader and, if polls are a good predictor, possibly the next Deputy Prime Minister of Australia later this year. I and a number of other business-people in Perth had an informal and very personal breakfast with her in this, her hometown. Ms Bishop was charming (an advantage for any politician), unguarded and totally engaging with everyone around her. She responded very personally and frankly to our discussions and questions and came across as disarmingly genuine. Everyone was suitably impressed and delighted.

I was most impressed, however, with her response when someone asked why she gets up every morning to do what she does under the spotlight and glare of national and, as the shadow minister for foreign affairs, international media and pressure. Her response was unequivocal and emotional: “I really love what I do. I love serving my area, my state and my nation and I get up with an intense passion and drive to do that every day. There are bad days and moments, but on the whole I love what I get to do to serve the public!”

I define passion as being devoted to something to which you believe you can apply your talents and skills in such a way that you can enjoy the process and, if you’re active in the field, make a difference. It’s an alignment between your interests, your purpose and your gifts, enabling you to devote your whole self to something.

When coaching, I often find that people have lost their passion at work or find it being overwhelmed with the trivialities of the daily grind. I understand that. I’ve been there too. When I last changed my career, I found that the barriers to performing well and to feeling that my talents were being used and appreciated (whether by me or by my clients) were too great to overcome. So I changed course in order to use them more. My wife commented instantly on the change: I was “back” to “her” Peter. I was energetic, engaged, creative. I was happier and more talkative at home. Less grumpy. You know the drill…

For years now, I’ve been helping people to rediscover that passion in their own work or to branch out to find new ways to develop a passion. There are ways to overcome the barriers within your workplace. Often, my organisational work involves restructuring or removing barriers to performance within the workplace. Even working on bringing in more money for the business can have a profound impact on your ability to perform well.

It was Abraham Maslow who pointed out that, in an organisational context, people’s need to provide for their own basic security was a prime driver and motivator. But high levels of performance come at the much higher levels of need – belonging, respect, accomplishment, self-actualisation and the actualisation of others.

In my studies of gifted professionals, I found that they were wholeheartedly engaged in their profession and achieved great success as a result. When their passion wavered, so did their results.

We are just starting 2013. There’s no time to waste. If you’re not passionate about your work, then you have to make efforts to find, rediscover or re-orient that passion. Don’t allow your life, your family and your career to languish, because there is so much that you can do to utilise your talents to their greatest. If you’re in a capacity to do so, you can make sure that the people around you are able to do likewise. Like Julie Bishop, we can be excited and thrilled with the work we’re doing and really “love it.”

“I will never enjoy public speaking!”

“I will never enjoy public speaking!” she said.

On the second morning of a two day public speaking workshop, one of my clients was adamant that she would never want to speak in front of a group, never enjoy the experience and never volunteer to speak in front of others. An accomplished and highly educated professional, experienced and trained in logic and debate, she still could not see how it was possible.

“I disagree, you will!” I said.

One hour later, she completed a witty and humorous presentation that segued into a very serious topic. She was smiling, engaging her audience, telling sarcastic jokes and providing the emotional and intellectual basis of a sustained argument on a difficult topic. We were delighted and enthralled. When she sat down I asked her,

“Did you enjoy that?”

“Yes, but…”

“No ‘buts’, just ‘yes’ or ‘no’,” I insisted. “Did you enjoy that?”

“Yes.”

“Then you enjoyed public speaking. But just two hours ago, you were telling me you would never enjoy it!”

Her face lit up, realising her breakthrough. She went away from the workshop enthused about her newfound skills, with an awakened desire to speak more. Moreover, this is a critical skill in her position and profession, so she will be able to use it to be far more successful.

There’s a line of thinking in personal development that says “Go with your strengths” and leaves it there. If we want to continue to grow as leaders and as people, we must not just use our strengths, we must build on them.

It’s one of the reasons that personality-based profiling for jobs is not a strong predictor of success. Different personalities can use different routes to accomplishing the same goals. When our consulting or coaching work requires some psychometrics, we frequently use a work preferences assessment – Harrison Assessments – that assesses what people enjoy in their work. The theory (Enjoyment-Performance theory) is that if you enjoy it, you’re likely to be good at it and vice versa. And it’s ‘uncannily accurate’, as one of my clients has said.

The work preferences tool is brilliant in that it caters to change and growth over time. I’ve just built a path for someone to enjoy public speaking – the world’s number one fear. I often build paths for people to enjoy all kinds of aspects of their work - organisation, management, communication, strategy, leadership – by digging past what they do to what they are passionate about and then translating that into developing the skills they need.

Empty affirmations are not enough. I don’t just have people repeat some Tibetan-style mantra: “I will enjoy public speaking, hommm…” Nor is it about accessing some hidden psycholinguistic power that will knock people over with your subconscious energy wave. (Using ‘subconscious’ implies you’re a Freudian, by the way.) The people in my workshop were able to develop powerful speaking skills because I taught them valid underlying principles and techniques, gave them exemplars, stretched their boundaries and encouraged success in line with who they genuinely are.

I found an entry point for this person’s development and her courage that allowed her to use her intellect to speak about something of importance to her. She used her passion about her topic and the understanding about public speaking that I conveyed in order to overcome her fear of speaking in front of others. She put forth the effort and reaped the rewards.

Use what you enjoy to develop new skills and be careful, don’t ever tell me you could never enjoy public speaking.

Some Roads are Twistier than Others

Mick Collis is one of those cheeky Aussies – one who has done something that most Aussies guffaw at but cheer aloud.

You see, Mick wanted to be an Australian Rugby player. He wanted to play for the green and gold, all his life as he was growing up. But it wasn’t the rugby that he was most concerned with, it was representing his country that he was most passionate about. When he realised that he would never be one of the top players in the country, sent abroad, listening to the national anthem while he stood in front of a crowd of thousands, he started to see if there was another way to represent his country.

Mick tried a lot of sports. He tried being an iron man, but got lost at sea. He even tried lawn bowls, but couldn’t beat others of any age.

One day, Mick happened on Sudoku and a dream was given shape. Mick would form the Australian World Champion Sudoku team. The only problem was that he had never played it.

Mick CollissMick is another of my fellow speakers with ICMI. You can visit his website at www.mickcolliss.com . He has written a book called Full-Contact Sudoku (link to the Amazon site) which is a pleasant and humorous semi-autobiographical recount of his formation of the Aussie Sudoku team. Mick’s got a great story to tell, but the interesting thing is this:

Over a two decades’ period, Mick never gave up his dream of playing for Australia. And so he travelled down a road with lots of twists, turns, obstacles and attractive parking spaces that would try to prevent him from reaching his ultimate destination. Mick kept at it and saw chance encounters as a way to re-orient his travels and pick up speed toward his achieving his goal. He just had never dreamed, as a young man, that it would end up happening the way it did.

It’s a cheeky, but warm-hearted story, filled with great anecdotes, friendly self-denigration and a respectful look at what makes champions of all sorts – Sudoku included. It’s fun to listen to him tell his story too and inspiring in a “I could never be like an Olympic athlete, but I could certainly be like this bloke” kind of way.

As Mick says in his book, “I didn’t cover myself in glory, but I had a go. And, to me, that’s what being Australian is all about.”

Don’t fall for labels

A long, long time ago, when I was an undergrad student, my university had an innovative (and still far ahead of its time) program where every incoming student was profiled using Myers-Briggs Type Indicator, followed by Strong-Campbell Interest Inventory (for career advice) and, over the years, numerous profiling tools for assistance with career counselling, leadership development and student placement in leadership roles.

Because everyone was profiled using MBTI, my friends and I got very good at profiling people without even using a formal assessment. A few of us could talk with someone for a few minutes and peg their MBTI profile – ENFP, INTJ, ISTF – with about 90% accuracy, if not greater. I once sat down with someone I’d never met before, over lunch, and told her her family history, educational background, personal and sporting interests after chatting with her and her friend for just 2 minutes. (She had challenged me when I said I could tell all about her. I was a young guy, forgive me.) After she picked her jaw up off the ground, I carried on. I viewed this kind of thing as more of a parlour trick than anything else.

This is, unfortunately, the problem with a lot of profiling – it becomes a parlour trick, rather than a sustained method for achieving anything useful. I recently attended a presentation where the speaker had a ‘new model’ for helping determine one’s communication style. The speaker had the group make either/or (binary) choices regarding the way they interact with others or make decisions and then, after just two questions, had separated the group out into quadrants around the room. The choices often presented in these situations become ones of ‘analytical vs creative’, or ‘judging vs performing’, or ‘introverted vs extroverted’. During my undergrad years, I remember discussing this kind of dichotomy with one of my psychology professors over afternoon tea. In formal testing, I often came out on the border of many of these binary choices. He commented to me that instruments such as MBTI were designed to dump someone into a category. That observation has always stuck with me.

Most profiling systems do not deal well with ambiguity. They are usually designed to put a label on people – they’re red, blue, Level 6, D, INFP, an “innovator”, a “Bill Gates” vs a “Steve Jobs”, not on the bus, etc. etc. – and then they prompt us to classify and sort people. But good profiling should accommodate the many shades of grey and different contexts for apparently opposing choices.

Exercises such as the one the presenter engaged in with my group can be fun and interesting. They can help break down barriers, but I worry about the people in the group who are eyeing everyone else and creating their mental checklist – “he’s an instigator, “she’s a judge” – and then acting as though it’s true. Don’t fall for it.

I went along with the presentation and had a bit of fun. I didn’t undermine the speaker – that would have been unfair. But inside I was screaming, “There’s more to it than that!”

I use profiling frequently. Profiling can be a good start to understanding. It may help you to explore different human dimensions, broaden your thinking, instantly gain insight into people, probe past self-deceptions, assist with analysis, predict difficulties and lead to better collaboration. It may also help you to articulate and better understand aspects of yourself. But avoid the simplistic and reductionist notion that you can label someone as a letter or a colour.

To borrow from Mr Spock (in his last outing in the original Star Trek movies), “[Profiling] is the beginning of wisdom, not the end.”

Signs your leadership needs an upgrade

Some signs that your (or your people’s) leadership is ineffective or needs a drastic upgrade:

  • You’ve been working 75-80 hours a week for months and think that you’re effective at utilising your skills.
  • Your people have been working 75-80 hours a week for months and you think you’re capable of properly deploying their talents and effectively managing your work and projects.
  • When you get up in the morning, the first thing you dread is getting to work on the myriad of projects you have at hand.
  • When you go to bed in the evening, the thing you dread is getting up to work on those myriad of projects …
  • There is “inexplicable” staff turnover in your department or company.
  • When you speak to consultants or leadership experts – specialists in their fields – you say that you know everything and don’t need any help.
  • You think that the way to develop your organisation’s performance is through “training” people more.
  • You think that “coaching” is the same as “training”.
  • Your star performer has a suggestion for how to improve performance, or requests budget to make further improvements, and you reject him/her without even a discussion.
  • You think that investment in developing your leadership is a distraction or on the bottom of the list of priorities.
  • You think that “investment in leadership” is an oxymoron.
  • You think that paying for a course is all you have to do to invest in your (or your people’s) leadership.
  • You’re defensive about your leadership.
  • You’re not willing to engage in a discussion, much less be challenged, about your leadership.
  • You think that leadership equals telling people what to do.
  • People snicker when they talk about your leadership.

Before and After – Authentic Speaking Workshop

I’ve uploaded some ‘Before and After’ video samples from one of a group of participants in our August Authentic Speaking Foundations workshop (www.authenticspeaking.com). This was a two-day workshop to dramatically improve public speaking and communication skills. You can see Ashleigh’s progress even in just the first day. (There is nothing commercially sensitive in her presentation.)

Amongst the many leadership and performance-related services I provide, from the moment I started my consultancy I identified public speaking improvement as a critical service for leaders and motivated employees. I have worked with hundreds of professionals to improve their speaking. Ashleigh’s progress is quite typical of the results we achieve.

Watch how her whole demeanour and involvement with the audience changes – and how, even on video, her speaking is so much more engaging and powerful. (It was even better in person!)

My thanks to Ashleigh for giving permission to publish the videos! It’s often difficult to display participants’ videos due to the many personal and commercial issues involved. (Apologies for some of the squished look of the first two, as it’s a byproduct of the YouTube conversion.)

Before

After – Day 1

After – Day 2

Communicate a message filled with personal meaning that makes a difference to your audience!

Our next public Authentic Speaking Foundations workshop is on November 5-6, 2012, and then February 18-19, 2013 – both in Perth, Western Australia. Head to www.authenticspeaking.com.au for more.

Our next Executive Leaders Authentic Speaking Workshop is being held February 25-26 in Perth. For already confident speakers and leaders, this workshop is a peers-only event that moves speakers on to a higher level and addresses issues pertinent to executives and senior leaders: including ‘presence’ as a leader, stakeholder engagement, communication and persuasion with colleagues and staff.

These workshops (as well as my leadership and performance-related workshops) are available in-house or by arrangement in any state or country.

We also consult with organisations on internal and external communications, strategic communications plans and internal networks and incorporate these into structured change initiation and management plans that can cover everything from initial ideation through communication and implementation to concrete results. Results are what we’re after, so we can act as a strategic partner in every aspect of organisational growth in order to achieve those results.

Private executive coaching is always available for dramatic ongoing growth and support, to work through very personal issues at the heart of your speaking (such as extreme anxiety), and for powerfully communicating key messages at critical events and junctures (for example, strategic company initiatives, national representation and special public events). I have worked with CEOs and MDs of billion-dollar organisations, small business owners, and people wanting to hone their wedding speech. We can manage private coaching both face to face and online for remote support (for those of you who are interstate or international). Visit my dedicated website at www.authenticspeaking.com for more.

Education is Not Enough – Motivation is a Key

Wouldn’t it be nice if you could just tell someone how to fix their work or their lives and they would just do it? Governments and leaders often seem to think this when they say that we need more education programs to help people stop smoking, to stop people drink driving, or to help us feel better about carbon taxes.

While it would be great if education solved all of humanity’s problems, it won’t. Change does not come merely through education – one must be emotionally motivated to committing to and following through on the attitudes, values and behaviours that will create lasting change. I know, as an educator and a coach, that telling people the right information only gets them part-way there. It’s why rehabilitation of criminal offenders is so difficult. You can tell them the information and the logic and show them the effects, etc. etc. etc. until you are blue in the face, but that doesn’t mean that they will change.

Here are two principles to consider in creating change:

1. Finding or creating the emotional and motivational triggers can be fundamental to helping yourself or someone else develop and grow. In my coaching and organisational development programs, I create experiences that will prompt this. But it’s not a matter of taking someone on to a plane, dropping them off at 10,000 feet with a parachute and then saying, “Look, you did that! Now go and stop hassling your colleagues at work.” As I have written before in some of my newsletters (there’s an archive on the www.lamplighter.com.au website), there needs to be analogic congruity between the learning and the activity/behaviour to be performed. You need to find a motivational trigger and learning experience that is closely aligned with the nature of the result you wish to create.

The same is true of teams and organisations as a whole: if there is not a motivational trigger – something that makes achieving the results more important and worthwhile than the effort required to achieve it – then people will find it difficult to change.

2. Having said that, sometimes it’s important, as Nike used to say, to “Just Do It!” The mere act of behaving in a certain way, changing behaviours and systems and then reinforcing that can sometimes induce the change in attitude and motivation as one sees the results and becomes used to the new way. You’ve seen it when people say, “Oh, I don’t feel motivated to do that”. And so it never gets done. But once they start, then the motivation starts to kick in. Or, hey, they never appear motivated but at least they’ve finished what they needed to get done.

Don’t allow motivation, environment or behaviour to become an obstacle. If it’s important, do it. But consider that motivation in the long-term will be necessary to sustain individual effort, especially once the “boss” has left the building.

I had a client who wanted all of his staff promoting the business more and “selling” more of their services. He kept telling them again and again and asking them what they had done. No results. I came in and enhanced their skills so that they knew what they were doing but, importantly, engaged them in determining WHY they should do it and how it would help them individually and organisationally - I canvassed a range of their own internal motivations – and how it would help the clients. Staff then put in much greater effort, changed the way they performed and got results, because they had a personal reason and they had built the capability to perform. The results finally started to happen.

If you are engaging in long-term change, motivation will become an important factor – whether it’s at the beginning, middle or end of the cycle. If you’re leading for change, you MUST consider what motivations, capabilities, attitudes and values are driving yourself and your people.